“I’m here.” The two little words that saved a life, inspired a book, sparked a movement…and so much more.

Jennifer, who held Marcus’ hand in the emergency room and first whispered those words, “I’m here” was reintroduced to Marcus two decades after the night that left him blind. A reunion, an event, an unforgettable experience for all…just 20 years in the making!

To read the story of Jennifer and “I’m here”, check out Marcus’ books, “After This…”, “The Other End of the Stethoscope” and “I’m Here: Compassionate Communication in Patient Care.”

And, if you’re watching this video, be sure to have tissues ready…moments this profound do not come along very often!

Marcus Engel is a health educator, adjunct faculty at University of Notre Dame, an international speaker, author and patient experience consultant. His books, “I’m Here: Compassionate Communication in Patient Care” and “The Other End of the Stethoscope” are used in nursing and health profession programs nationwide. His expertise in Narrative Medicine and Narrative Nursing are sought after workshops and keynote presentations for conferences, conventions and hospital learning.

Jennifer Aycock, MSN, RN, CCRN has worked as an emergency nurse, clinical nurse manager and director of the emergency department at Barnes-Jewish Hospital in St. Louis, MO. In 2018, she became the assistant Chief Nursing Officer of Tri-Star Centennial Medical Center in Nashville, TN.