Transform the Patient Experience
Marcus’ experience as a survivor of massive trauma, author, academic background and engaging teaching style, uniquely combine to make him one of the nation’s premier healthcare thought leaders.
The physical, emotional and spiritual demands of healthcare can leave employees exhausted and empty. The demands are high – and the stakes are higher. It can make the best caregiver wonder if it’s worth it. How do we stay connected to our “Why?” when compassion fatigue creeps in?
How do we provide excellent care when ratios and other staffing challenges arise? How do we survive the rigors of healthcare without losing humanity? This is exactly what Marcus brings to the table.
With the lived experience and academic background of an expert and the heart of a born storyteller, Marcus leaves an audience reaching for tissues. Healthcare professionals are inspired, engaged and reminded of their “why” in this sacred work.
Marcus’ tender message of ‘human touch’ altered his dramatic and traumatic journey. This book continues to awaken us to the profound significance of simple compassionate basic acts of human presence and loving kindness as a foundation for healing – what we often miss or dismiss in our busy life practices.
This work is a wonderful teacher and lesson of the importance of caring moments, the human voice, and touch as turning points – alleviating suffering.
Jean Watson, PhD, RN, AHN -BC, FAAN,
Founder/Director Watson Caring Science Institute