One patient’s journey through healthcare after suffering massive trauma. This presentation not only teaches valuable skills for communicating with patients and families, but honors the incredibly difficult work healthcare professionals do every day.
What if analyzing, discussing and understanding our stories could prevent burnout and decrease compassion fatigue? Using experiences at the bedside are starting points for storytelling, as groups get to know one another better and learn how to work more efficiently and compassionately.
Being mindfully present with patients and families is at the heart of compassionate caregiving. This seminar teaches practices to help healthcare professionals remain empathetic and connected with their own humanity and that of patients and families.
The Other End of the Stethoscope reminds healthcare professionals of the vital role they play in the healing process of patients. This keynote details the experience of a young patient during hospitalization, the care and compassion shown by health care professionals and the importance of health care professionals to be safe, secure and appreciated in their role within this sacred field.
Participants will also come away with an understanding of each patient and co-worker’s individuality, unique differences and appreciation for the role every health care employee plays in the healing of patients and their families. The patient and family experience is absolutely vital in quality, competent health care.
The Narrative Nursing workshop teaches nurses to embrace their stories and practice simple writing techniques to guard against compassion fatigue and burnout. By leading nurses into the practice of therapeutic journaling, nurses are able to find different perspectives to invoke compassion and empathy — for patients, for themselves, doctors, fellow nurses and the families of patients.
This workshop is a creative and safe space that offers compelling reasons for learning to value one’s stories, utilize writing as a therapeutic resource and gain perspective about others in the healthcare community.
Borrowing from experience, academics, world religion and ancient practices, Presence teaches healthcare professionals easy-to-implement techniques of mindfulness, meditation and being an open witness for patients and families.
Practicing mindfulness has been shown to increase empathy for patients, family and self, reduce errors and infection, and create a more cohesive working environment. Whether through therapeutic journaling, formal meditation practice or mindful hand washing techniques, this keynote helps individuals create a more compassionate environment. . . starting with compassion for and within oneself.
Without a doubt, Marcus is one of the best speakers in the area of healthcare that I have ever heard. I recommend him to anyone looking for a speaker who can inspire new healthcare professionals, seasoned health professionals, or anyone facing adversity (and that would be all of us!).
I’ve invited Marcus to the two facilities where I’ve served as CNO. This decision is one of the best I’ve ever made for my nursing staff.
After Marcus’ presentation, there was an immediate improvement in morale and teamwork among our employees. The messages from his keynote and books are still being echoed around the office weeks later!
Marcus’ presentation was one of the key factors in the success of our regional conference. Employees were riveted by his message and responded enthusiastically to his challenge not to accept excuses, but overcome obstacles and achieve excellence. Marcus is simply unforgettable!
Marcus’ inspirational story and excellent presentation skills held the audience spellbound at our national conference. He may just be the best speaker we've ever had!
Marcus’ captivating story, easygoing personality and ability to relate to the audience combine to make him one of the best speakers we’ve ever had.
Marcus’ keynote is the most profound and inspiring healthcare presentation I have ever witnessed. He gave us practical tools and tactics that we can use every day to advance the patient experience. Marcus is a master story-teller who drives to the core why we entered the healthcare profession in the first place – to improve the lives of the patients and families we serve through healing and meaningful connections. Your staff will remember his message for a lifetime.
Marcus is a master of changing culture. Every healthcare institution needs to hear his message.
Marcus is awesome on every level. His message resonated deeply with our emergency nurses and we are still applying his concepts.
Our leaders rated Marcus’ presentation a 4.95 out of 5.0!